FAQ

Frequently Asked Questions

Payments and Billing

What payment methods are accepted?

We accepts Visa and MasterCard at this time. You must Enrolled in Verified by visa or master card secure code to accept your order.

When I will deliver my voucher?

All vouchers send via secure page on our site we will Email you information how to access, all orders manually reviewed and we will deliver all orders from 1-6 hours if you respond quickly to our verification steps.

Do I have to create an account with your website to get a voucher card.

No, our system very simple choose card and pay order, we may send you verification Email if our system Suspicious your order or marked as high risk.

Is my persona and credit card information secure?

Sure, for your personal information we did not share information or sell to any third party, for credit card all payments proceed by Master card and national bank of Egypt we cannot see the credit card details.

Verification

Is the Verification of payment to all orders?

If we have been unable to automatically verify the details you have supplied on your payment we will required more verification steps.

What is the other steps you will take to verified suspicious orders?

we may request photograph of your ID and credit card used in this transaction. Please ensure to cover the middle eight digits of your credit card when taking the photograph. Please be aware we are unable to accept scans or images saved in photo editing software, we recommend taking the photograph with a digital camera or mobile phone.

If you are unable to provide identity documents or use a virtual credit card then you may also contact your bank and request the Visa or MasterCard authorization number, this is a transaction specific number, which is normally 6 digits long.

What happens if it refuses to give you the required documents to verify the payment

We will be a wedge for our inability to deliver the order and we will be issue a refund to the credit card he used in the payment. With a deduction of $ 0.50 process fee.

Provide a correct billing information reduce time and speed order delivery.

ALL orders proceed by Master card and National Bank of Egypt and our customer service cannot see your credit card information you are secure with us.

Other Questions

What is your returns policy?

No vouchers can be returned after you received it, but we do offer a 100% guarantee that your voucher work. You will be happy with our product, and you will receive a working Vouchers card code. No Refund and no chargeback.

When will I receive my code?

Your item will be delivered within one hour to 24 hours (of approved payment). Most orders are fulfilled within 1-3 Hours of your purchase.

Please Note: New orders may have a delay in delivery, until complete verification is complete. Once complete, your card will Delivered.

Verifications happen between 8 am and 12 pm Egypt Time.

How will I receive my code?

Your access code will be sent to your email address including the instruction of receiving your vouchers.

No Answer?

Live Support

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